← Back to home

Privacy Policy

This Privacy Policy describes how Silversight, LLC ("we," "us," or "our") collects, uses, and discloses information in connection with your use of the RivalMe mobile application (the "App").

Our Commitment to Your Privacy

Your privacy is critically important to us. We are committed to handling your personal information responsibly and transparently. We collect only the data necessary to deliver and improve the services provided by the App. We do not sell, rent, or trade your personal information to third parties for marketing or commercial gain.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Communications: If you contact us, we may collect your name, email address, and any message or feedback you provide.
  • Content You Submit: We collect the content you create, upload, or share within the App, such as posts, photos, videos, captions, and messages, as part of the App's core functionality.
  • Account Information: When you create an account, we may collect information such as your name, email address, username, and profile picture.
  • Contest and Engagement Data: When you participate in Contests, we collect your contest submissions, engagement metrics (likes, comments, and interactions received), scores, rankings, prize history, and wallet or credit balances.
  • Location Data: With your permission, we collect precise geolocation data from your device to enable location-based contests and features. You may disable location permissions in your device settings, but certain features (such as location-based contests) will be unavailable.
  • Tax and Payment Information: If you receive prizes meeting applicable reporting thresholds, we may collect tax-related information (such as your name, address, and taxpayer identification number via IRS Form W-9) as required by law.

    • Information Collected Automatically

  • Usage Data: We collect aggregated and anonymized data on how users interact with the App (e.g., screens visited, time spent). This data is not personally identifiable.
  • Device Information: We may collect device type, operating system version, unique device identifiers, and crash logs to maintain app stability and ensure compatibility.

    • Cookies and Tracking Technologies

    The App and our related website may use cookies, local storage, and similar technologies to collect usage data and improve your experience. These technologies may be used to:

  • Maintain your login session and preferences
  • Collect aggregated, anonymized usage analytics (such as screens visited, feature usage, and session duration)
  • Detect and prevent fraud or abuse

    • We use Firebase Analytics and similar tools to understand how users interact with the App. These tools may use device identifiers and anonymized usage data. We do not use tracking technologies to serve targeted advertising or to track you across third-party websites or apps.

    You can manage tracking preferences through your device privacy settings. On iOS, you can limit ad tracking in Settings > Privacy & Security > Tracking. On Android, you can opt out of personalized ads in Settings > Google > Ads. Disabling tracking will not affect core App functionality.

    2. How We Use Your Information

    We use your information to:

  • Ensure Integrity & Security: Detect fraud, enforce policies, and protect our systems and users.
  • Communicate with You: Respond to support inquiries, send critical updates (e.g., outages, security issues), and notify you of major feature changes.
  • Improve the App: Identify usage patterns and fix bugs or inefficiencies based on aggregated, anonymized data.
  • Provide Core Services: Operate, maintain, and authenticate your use of the App.

    • 3. Legal Basis for Processing (If Applicable)

    For users in jurisdictions with data protection laws (e.g., GDPR in the EU), we process your information based on:

  • Compliance with legal obligations (e.g., where data must be disclosed by law)
  • Our legitimate interests (e.g., fraud prevention, product improvement)
  • Performance of a contract (providing access to the App)
  • Your consent (e.g., when you sign up or submit content)

    • 4. How We Share Your Information

    We do not sell your personal data. We only share it in the following cases:

  • Aggregated or Anonymized Data: Shared for analytics or research purposes, this data does not personally identify you.
  • Legal Compliance: If required by law or in good faith to comply with legal processes, defend rights, or protect safety.
  • Service Providers: With trusted partners (e.g., cloud hosting, analytics, prize fulfillment, tax compliance) under strict confidentiality agreements and only to the extent necessary to support the App.
  • With Your Consent: When you authorize us to do so.

    • 5. Data Retention

    We retain personal information only as long as needed for legitimate business purposes and to comply with legal obligations. Specific retention periods are as follows:

  • Account data (name, email, username, profile): retained for the duration of your account plus 30 days after deletion to allow for reactivation requests.
  • Contest and engagement data (scores, rankings, submissions): retained for the duration of your account. After account deletion, contest results may be retained in anonymized or aggregated form.
  • Tax and prize records (W-9 information, prize amounts, 1099 filings): retained for a minimum of 3 years after the applicable tax year, as required by IRS regulations.
  • Location data: We collect only approximate location data (coordinates rounded to ~1 km precision); precise GPS coordinates are never transmitted to or stored on our servers. Approximate location data is retained on your posts for the duration of the post. Your contest participation history (including which location-based contests you entered) is retained as part of your contest and engagement data described above. When a post or account is deleted, associated location data is removed.
  • Device and usage data: retained in aggregated, anonymized form for up to 2 years for product improvement purposes.

    • When data is no longer required, we will:

  • Delete it securely, or
  • Anonymize it so it can no longer be linked to you.

    • You may request account deletion via the App. Some minimal data may be retained as required by law (e.g., tax records or audit logs).

    6. Your Choices & Rights

    You have the following rights regarding your personal information:

  • Complain to a Data Protection Authority: If you're subject to GDPR or similar laws and believe your rights have been violated.
  • Withdraw Consent: Where applicable, you may withdraw previously given consent.
  • Push Notifications: You can opt out via your device's settings.
  • Account Deletion: You may request deletion of your account and data within the App. We will confirm once processed.
  • Access & Correction: You may view or edit certain personal data through your account settings.

    • 7. Security of Your Information

    We implement technical and administrative safeguards to protect your information. These include encrypted data transfers, access controls, and secure server storage.

    However, no method of digital transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

    8. Your California Privacy Rights (CCPA/CPRA)

    If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information:

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions (such as data required for tax compliance or legal obligations).
  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive different pricing, a different quality of service, or be denied service for exercising your rights.

    • To exercise any of these rights, contact us at support@silversightllc.com. We will verify your identity before processing your request and respond within 45 days as required by law.

    Categories of personal information we collect (as defined by the CCPA): identifiers (name, email, username); internet or electronic network activity (usage data, device information); geolocation data; audio, electronic, or visual information (photos, videos you submit); and inferences drawn from the above (engagement scores, rankings).

    9. Children's Privacy

    The App is intended for users 13 years of age or older. Users between 13 and 17 must have parental or guardian consent as described in our Terms of Service. We do not knowingly solicit or collect personal information from children under 13 in compliance with the U.S. Children's Online Privacy Protection Act ("COPPA"), as amended by the COPPA 2.0 updates effective 2025.

    If we become aware that a child under 13 has created an account or provided personal data without verified parental consent, we will delete that account and associated data promptly. Parents or guardians may contact us at support@silversightllc.com to review, request deletion of, or refuse further collection of their child's information.

    10. Changes to This Privacy Policy

    We may revise this Privacy Policy from time to time. When we do:

  • We'll update the Effective Date above.
  • If changes are significant, we may notify you through the App or by email.

Your continued use of the App after changes are posted means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@silversightllc.com

Website: www.silversightllc.com